Donors and others interested in our work are invited and encouraged to specify their communication preferences, and we work hard to respect those requests. Generally, our donors receive our bi-annual mailed newsletter, The Next Step, and between one and three other mailings per year. We strictly honor the wishes of donors who prefer to receive fewer mailings, and our records track those preferences. We do occasionally ask donors and other supporters about the kind of information of greatest interest to them, and we use this information to provide relevant communications.
In the process of accepting donations, we may request personal information, such as name, address, phone number, email address, and credit card numbers. While donor contact information and gift history are maintained in our secure databases, no credit card or financial information is stored by our organization. We utilize a secure third-party, Authorize.net, for all credit card transactions.
Our supporters may at any time request to be removed completely from our emails, social media, and conventional mailings, and we comply immediately with requests we receive. We also offer our donors the option of donating anonymously, meaning we will not publicly recognize their gift in any way.
We occasionally exchange contributor postal mailing lists with other organizations, specifically to help us expand our supporter community in a cost-effective way. Please note that we do not exchange or rent e-mail addresses. Any donor who prefers that we not exchange their name and postal address can opt-out at any time by contacting us.
We encourage our supporters to contact us via email, phone, or mail to indicate their communication and donation preferences, and we invite any questions they may have.