Donors and other people interested in our work are invited and encouraged to specify their communication preferences, and we work hard to respect those requests.
Generally, our donors receive our bi-annual mailed newsletter, The Next Step, and between one and three other mailings per year. We strictly honor the wishes of donors who prefer to receive fewer mailings, and our records track those preferences. We do occasionally ask donors and other supporters about the kind of information of greatest interest to them, and we use this information to provide relevant communications. We have published a U.S. Annual Report since 2007. These, and other relevant financial documents, can be reviewed and downloaded at www.hi-us.org/financials.
Donation information & data protection
In the process of accepting donations, we may request personal information, such as name, address, phone number, email address, and credit card number. Donor contact information and gift history are maintained in our secure databases, to which access is strictly limited, and password protected. No credit card or financial information is ever stored by our organization.
All donation pages are protected by an SSL certificate. You'll know this is enabled when you see a lock appear next to the URL. If you click on this lock icon, you can see Humanity & Inclusion's certificate.
The Payment Card Industry Security Standards Council (PCI SSC) developed regulations to ensure credit card processing security. Donations made on hi-us.org (which runs on a platform called NationBuilder) are processed by Stripe, which has the highest level of certification attainable in the payments industry: PCI Level 1
Our supporters may at any time (via email on [email protected], phone (301) 891-2138, or other methods mentioned below) request to be removed completely from our emails, social media, and conventional mailings, and we comply immediately with requests we receive. We also offer our donors the option of donating anonymously, meaning we will not publicly recognize their gift in any way.
In years past, we have occasionally exchanged contributor postal mailing lists with other organizations, specifically to help us expand our supporter community in a cost-effective way. We have not, however, rented lists from other organizations since 2018, nor provided any recent donor information to other organizations since 2018. Any donor who prefers that we not exchange their name and postal address can opt-out at any time by contacting us. Please note that we do not exchange or rent out e-mail addresses provided to us by our supporters.
Contact us - please!
We encourage our supporters to contact us via email on [email protected], phone (301) 891-2138, or mail to indicate their communication and donation preferences, and we invite any questions they may have, comments, or concerns.