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In Mali, HI delivers 1,200 tons of humanitarian aid to help people in need


HI provides other NGOs in Mali with a road and river transport solution for delivering their aid to communities in need.

In the foreground, bags bearing the UNHCR logo. Behind, a man carries two bags in front of him, which he has just unloaded from two boats floating in the background.

Unloading a river convoy of humanitarian supplies in Mali in 2023. | © T. N’Daou / HI

In 2023, an estimated 8.8 million Malians were in need of humanitarian assistance1. However, the country’s deteriorating security situation has made it increasingly difficult for humanitarian actors to deliver aid. To help with this situation, Humanity & Inclusion is providing other NGOs operating in the country with a free transport service – funded by the European Union – that ensures their aid reaches even the most remote villages. Seydou Diallo works for HI as a driver assistant: he accompanies these aid convoys to make sure the supplies arrive safely.

Driver assistant: an essential profession for safe and rapid deliveries

Seydou Diallo began working as a driver assistant for HI in 2020. His role is to be present at every stage of the convoy. He assists with the loading of goods in the departure town and makes sure that everything is in order (quantity, weight of packages, etc.). Then, he helps the drivers of the local companies contracted by HI to communicate with the teams of the client organization. Once at the destination, he supervises the unloading of the equipment.

"When I started working with HI, I was unemployed. I applied for the job to earn some extra money and cover my household expenses. Later, I had the opportunity to do more stable jobs, but HI never dropped me. I was still able to do one or two convoys a month. When I wasn't available, HI would let me get on with my other jobs and as soon as I was available again, I would let them know. This way of working has suited me very well; I really appreciate it.”

Seydou has seen some changes since he first started his job. At first, there were some problems to sort out, such as when the goods to be transported were not the ones received for loading. But today, everything runs smoothly and Seydou works with teams who are used to working together and who get along well.

Training Malian professionals

In 2023, HI trained 400 people working on its convoys, including drivers, load handlers and driver assistants. The training covered humanitarian access, the risk and security management of transport in Mali, as well as the humanitarian supply chain. HI’s teams also ran risk education sessions, so that participants could identify dangerous situations and would know how to stay safe in the sensitive areas to which they traveled.

"The fact that HI doesn’t have its own vehicles and only uses local transporters is a plus for the population. It helps to boost Mali’s economy and provide jobs, and I think that's important. It's a win-win situation," says Seydou.

Serving the population in a deteriorating environment

Unloading a truck, part of an HI convoy delivering humanitarian supplies in Mali, 2023. © T. N’Daou / HIIn Mali, HI has developed logistical expertise and in-depth knowledge of the field and its actors. It puts this knowledge to use in transporting humanitarian goods (medical supplies, food, etc.) by road and river for other NGOs. In a country where the security situation is particularly complex, HI delivers these supplies to the most remote villages, where they are then distributed to the communities by the NGOs using the platform's transport services.

"It's the HI teams who tell us when we can leave and keep us up to date with the situation on the road. For my part, I keep them informed of the convoy’s progress. I'm HI's eyes and ears in the convoy, so I've gradually taken on more responsibility over the course of the project," explains Seydou.

In 2023, despite the many access problems, HI transported around 1,200 tons of humanitarian aid via 165 road operations and 15 river operations. This safe, fast and cost-effective service was used by more than 40 organizations.

This supply and transport project is being implemented with the support of the European Union. The European Union and its Member States are the world's leading donors of humanitarian aid:

The views and opinions expressed are those of HI only and do not necessarily reflect those of the European Union. Neither the European Union nor the granting authority can be held responsible for them.

 Humanitarian Response Plan 2023

Date published: 04/29/24


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