People stand outside a shelter in Ukraine. Boxes of supplies and mobility devices set on the ground out front

From stable lives to refugees overnight

Collective centers housing internally displaced people in Ukraine are in need of bedding, food and other basic supplies.

Caglar Tahiroglu, Humanity & Inclusion’s Emergency Mental Health and Psychosocial Support Manager, shares how teams are supporting displaced Ukrainians.

These people, who once had stable lives, have become refugees overnight. We’re talking about over 10 million displaced people. It’s a human tragedy.

I am currently in Chernivtsi, where we are working particularly with the collective centers where internally displaced people are staying.

There is a huge disparity between different collective centers. Some are well equipped but some do not even have hot water. Some centers have insufficient food, basic needs, and hygiene supplies.

One collective center is at kindergarten facility, so all of the displaced people are sleeping in mini-beds made for children under the age of 6. The sinks (pictured below) are so little and difficult to access for some people. They don’t have enough showers. They have one week of food left and they rely solely on volunteers. They need adult bedding, assistive devices for the elderly and mental health and psychosocial support.


We’re also providing support to a facility for displaced and unaccompanied children who have profound intellectual disabilities. It had about 10 children before the conflict, and now there are 55. The children’s necessities and rights are not being met, the staff is really overburdened and there are huge workloads. The needs are huge in these centers.

I recently spoke to displaced people in a geriatric center, mostly coming from the Donetsk and Kyiv regions. They woke up one night and the building was trembling. At first, they didn’t know what to do. The windows were shaking and there were strange noises from the tanks outside. They woke up to a strange reality, where their lives were being invaded and they could see rocket attacks outside. Some people’s homes were destroyed. People without cars had difficulty evacuating and some people were left behind, most likely people with mobility limitations. Sometimes there was no internet connection or telephone, so it was hard to get news from their loved ones.

Here in Chernivtsi, there were only one or two emergency alerts per week, and now we are starting to have them every day. Last week we had four nights of interrupted sleep. The alarms rang from 3:30 in the morning until 7 a.m. People are very tired. I remember the first alarm that I heard. It was very, very stressful. It sounds like what you hear from the movies—this kind of nuclear attack alarm. People get used to it over time, but it rings throughout the whole city constantly, so people don’t have anywhere to escape from this psychologically.

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